Join our Discord for stock alerts! Join now
Poké Tracker logoPoké Tracker
Legal

Privacy Policy

How we collect, use and protect your data

Who we are

Poké Tracker (poketracker.co.uk) is an independent UK-based Pokémon TCG intelligence platform. For privacy enquiries, contact us at privacy@poketracker.co.uk.

What data we collect

  • Account data: name, email address, hashed password
  • Subscription data: Stripe customer ID, subscription status and tier
  • Usage data: products you track, notification preferences, watchlist items
  • Technical data: IP address, browser type, pages visited (analytics only, with consent)
  • Communications: emails we send you regarding stock alerts and account activity

How we use your data

  • To provide and personalise the service
  • To send stock restock notifications (with your consent)
  • To process subscription payments via Stripe
  • To manage your account and preferences
  • To improve the platform through anonymous analytics

Legal basis for processing (UK GDPR)

  • Contract: processing necessary to deliver the service you signed up for
  • Consent: marketing emails and analytics cookies
  • Legitimate interests: fraud prevention and platform security

Data sharing

We share data with the following third parties only where necessary:

  • Stripe: payment processing (PCI-DSS compliant)
  • Resend: transactional email delivery
  • Supabase: secure database hosting (EU region)
  • Discord: community features (only if you link your account)

We do not sell your personal data to any third party.

Data retention

  • Account data: retained while your account is active, deleted within 30 days of account deletion request
  • Payment data: retained as required by Stripe and UK tax law (7 years)
  • Stock alert history: retained for 12 months

Your rights (UK GDPR)

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your account and data
  • Object to processing
  • Data portability

To exercise any of these rights email privacy@poketracker.co.uk.

Cookies

We use cookies as described in our Cookie Policy.

Changes to this policy

We will notify registered users of significant changes by email.

Contact

privacy@poketracker.co.uk

Last updated: March 2026